The volume and velocity of data available today to analyze operations and better target resources was unthinkable even a few years ago, and the tools for analysis are proliferating with low-cost cloud and open source options. Big data analytics can bring a significant return on investment – up to $5 for every $1 when pursuing fraud or misuse of funds. Many frontline employees have sophisticated data skills or are enthusiastic to learn big data analytics and data visualization. Yet eager data analysts sometimes lack leadership to guide them in their efforts – most senior executives came of age long before big data and need help to confidently navigate this complex new landscape. This course equips decision-makers with an understanding of the power of big data to unlock process efficiencies and improve operations. Post training, leaders will be able to provide direction to data analysts, and to critique results of data analysis projects.