Jim will share how to help current managers and next generation employees find the best fit for emerging leaders at each stage in their career.  We assess strengths and competencies by answering this one key question:  What skills do I have today that will carry forward in my career and what skills do I still need to develop? We will look at the Big Seven Skills Gap in the workplace today: Teamwork, Communication, Analytic Thinking, Creativity, Agility, Organization, Cultural Awareness…

“Nothing endures but change.” Heraclitus. For some, change is easy.  For others, change can be compared to barreling down the Colorado River in a ten-person raft in white water rapids. In white water navigation, things are only partially under control, yet the effective navigator of the rapids is not behaving randomly or aimlessly.  We will learn to apply principles to help better cope with the present and be prepared with helpful strategies for the future.  Frontline staff will learn to not…

Each and every day we have dozens of interactions: some pleasant and some not so pleasant.  Over the years, we’ve each developed patterns of behavior we’ve grown into as ways of responding to difficult people and situations. The way we act in any given situation is usually a factor of personality, environment and the unique stressors of the moments. We will look at new ways of reacting intended to minimize difficulty and/or even turn a situation completely around. Sometimes, if we are willing…

Sub Title: Building the Future Based on the Success of the Past  Let’s build a sense of hope and optimism.  Let’s co-create our future.  Success builds success. Let us go from strength to strength. What we talk about, gets repeated. Where have you had success during the past year?  Bring your successes and be ready to share them.  Applying the theory of Appreciative Inquiry, let’s talk about what is already working successfully, so that we may carry that into the future.  Together, we can build…

The workplace of the 21st century demands employees have an ever-widening skill set to manage todays multi-faceted and complex business environment.  Strong leaders are needed to take initiative, think strategically, empower others, set and carry out a vision. Managers and supervisors play a key role in the success of any organization. We will explore and define many of the competencies required of those who serve in these roles.  Managers will get a better understanding of how to be a leader…

Effective coaching and mentoring drive all successful organizations. Feedback has shown that the primary reasons organizations employ coaching and mentoring activities are to maximize knowledge transfer, increase skill levels and for succession planning. Benefits to the employee can be characterized as access to detailed knowledge, individual attention in terms of training and development and career path progression.  This program covers key coaching and mentoring skills you can adopt to…

Creative thinking is the foundation for innovation; innovation is the process that transforms creative ideas into products, services, and processes.  We want to cultivate the ability to imagine and generate new ideas with enough agility to successfully implement them in our new complex and matrixed world. Think about what issues your customer and clients deal with on a day to day basis.  How might you help them be more effective and efficient? There is no such thing as a perfect idea for…